Florida Ops Advisory helps home service business owners fix the operations chaos that's eating their time, burning their teams, and capping their growth — in 30 days or less.
Sound Familiar?
Most Florida home service owners hit a wall at $500K–$2M. Revenue goes up, but so does the chaos. You're doing jobs, dispatching crews, chasing invoices, and answering the same questions every day — all at once. This isn't a you problem. It's a systems problem.
Nothing moves without you. Decisions, approvals, callbacks — it all funnels through you, 12 hours a day.
Jobs get double-booked, crews miss details, customers call to confirm things that should already be handled.
Slow follow-ups, missed upsells, leaky pricing — every week your ops leak revenue you've already earned.
Buyers and investors need documented processes. Right now, the process is in your head — and that's a problem.
High turnover, unclear expectations, and zero onboarding systems mean you're training someone new every 90 days.
You've added tools — HouseCall Pro, Jobber, ServiceTitan — but the chaos followed you into the software.
About
I'm Ben Kolaczkowski. I spent years building and operating a home service business in Florida from the ground up — scheduling, crews, customer experience, systems, all of it. I know what it's like to be in the truck at 6am and answering customer calls at 10pm.
When I sold the business, I realized the systems I'd built were the reason the sale was possible at all. Now I help other Florida home service owners build those same systems — faster, and without the trial-and-error I went through.
This isn't consulting from a whiteboard. It's ops work from someone who's done it.
Florida Ops Advisory works exclusively with Florida-based home service businesses — insulation, HVAC, plumbing, pest control, lawn, pool, roofing, and related trades — with annual revenues between $300K and $5M.
We don't take every client. We take the owners who are ready to do the work.
Services & Pricing
Every engagement is fixed-price, scoped in advance, and built around your specific business — not a generic playbook.
A full operational review of your business. I'll find where time, money, and momentum are leaking — and hand you a prioritized roadmap to fix it.
Built for owners thinking about selling in the next 1–3 years. I'll score your business across 10 dimensions buyers actually look at — and tell you exactly what to fix.
I work alongside you for 30 days — inside your operations — to implement the systems, fix the bottlenecks, and hand off a business that doesn't depend on you being present.
Process
No long proposals. No discovery-call runaround. Here's exactly what happens when you reach out.
We talk through where your business is, where you want it to go, and whether one of these engagements is the right fit. No pitch, no pressure.
Choose the package that matches your situation. You get a clear scope, a fixed price, and a start date — usually within a week.
I go deep on your operations — schedules, systems, team, tools. I don't just ask questions; I look at the actual data and workflows to find the real problems.
Every engagement ends with a specific, prioritized plan — not vague suggestions. You'll know exactly what to fix, in what order, and why.
Results
"Before working with Ben, I was personally handling every customer call that came in after 5pm. Within 30 days we had a dispatch protocol that cut my evening interruptions by 80%. I finally have nights back."
"The Sale Readiness Scorecard was eye-opening. I thought I was ready to sell. I wasn't — but now I know exactly what a buyer would flag, and we fixed the top three issues in 60 days."
"We'd been using HouseCall Pro for two years but still had scheduling chaos. Ben came in, looked at how we actually used the software, and rebuilt our workflow in two weeks. It was embarrassingly simple once someone just looked at it."
FAQ
Get in Touch
Fill out the form and Ben will personally respond within one business day. The intro call is free — no pitch, no pressure.